Valve Software Customer Service Phone Number

This is why Tim should not have a phone.

Today I found out that I had hundreds of dollars in fraudulent charges from Valve Software on my credit card. After calling the number for Valve (425-889-9642...this required some Google digging to obtain from Gethuman.com) and not reaching anyone at billing, I proceeded to call various extensions in an effort to get the mythical human customer service representative, or a nice soul that could connect me to the right person. Gethuman.com reports that Valve has a terrible phone customer service record. Today, the automated system and abundance of straight-to-voicemail menu options set out to prove those testimonials.

After lots and lots of dead-end voice mails, I reached Tim at extension 156. Give Tim a call, he's a real peach. I briefly stated my situation in my most chipper of voices (we'll call it the thank-god-you-are-a-person-voice) and he promptly told me it wasn't any of his business and hung up on me. Did not offer the extension of the right person, a word of advice, nothing. Do not pass Go, do not collect $200. Someone pooped in this guys Cheerios this morning. Again, I recommend everyone give Tim a ring and tell him your best jokes. He needs it. Don't forget to promptly hang up on him after completion of the joke, for that is Tim's way.

What I picture Melissa to look like.

After leaving messages with about 6 random Valve peeps, someone finally prodded Melissa into giving me a call, a person I had not left a voicemail for. This sweet angel took care of everything I needed after about an hour of complete and total frustration with the company.


Thanks to Melissa for all your help, Valve should give her a raise and a trip to Disney World. Also, Valve, give Tim at x156 a 'Worlds Best Crapeater' mug for me and take away his phone answering privileges. For I will be relating tales of his crapeating skills to anyone who will listen whenever your company comes up in conversation.

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